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FAQs

Answers to common questions about our remote healthcare support services

What is VA Health PH and what do you do?

VA Health PH provides HIPAA-certified, remote administrative support for medical and behavioral health providers. Our services include patient scheduling, insurance verification, EHR data entry, medical billing assistance, and telemedicine support—all designed to ease your in-house workload and enhance patient care.

Yes. All of our virtual assistants are trained and certified in HIPAA compliance. We follow strict privacy and data security protocols to ensure that all patient information remains confidential and protected.
We hire professionals with U.S. healthcare experience, provide extensive onboarding, and maintain strict quality control standards. Our team is regularly trained on medical workflows, EHR systems, and communication best practices to ensure consistent, reliable performance.

Absolutely. Our VAs are proficient with major electronic health record (EHR) platforms and adapt quickly to custom systems. We ensure accurate, real-time data entry and documentation support tailored to your setup.

Our services are flexible and can match your time zone, operating hours, and patient flow. Whether you need full-day support or specific shift coverage, we provide customized scheduling.
Getting started is simple. Schedule a free discovery call with our team to discuss your clinic’s needs. We’ll walk you through our onboarding process, tailor services to your workflow, and assign a dedicated VA team.
Our pricing is customized based on your specific service needs, hours of coverage, and practice size. We offer cost-effective solutions that are typically more affordable than hiring full-time in-house staff.
No long-term contracts are required. We offer flexible plans that allow you to scale up or down based on your clinic’s changing needs. We believe in earning your trust through performance, not lock-in agreements.

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Let’s Improve Your Practice Today

Contact us now for a free consultation or to learn more about how we can support your healthcare team. Whether you’re overwhelmed with administrative tasks or looking for a smarter way to run your practice, VA Health PH has the virtual support solution you need.

VA Health PH delivers remote administrative support to streamline workflows and improve patient care.
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VA Health PH delivers remote administrative support to streamline workflows and improve patient care.

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Contact Information

EXPLORE

VA Health PH delivers remote administrative support to streamline workflows and improve patient care.

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Contact Information

EXPLORE

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